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25 août 2009

I can’t quit

I’ve made it no secret over the years that my favorite Joel Spitzer article is the one entitled, “I Can’t Quit or I Won’t Quit.” It’s about a lady who enrolled in one of Joel’s two-week clinics, which involved six, two-hour sessions. She advised Joel up front that, "I don't want to be called on during this clinic. I am quitting smoking, but I don't want to talk about it. Please don't call on me." Joel said, “Sure. I won't make you talk, but if you feel you would like to interject at anytime, please don't hesitate to.” She grew angry. "Maybe I am not making myself clear, I don't want to talk! If you make me talk I will get up and walk out of this room. If you look at me with an inquisitive look on your face, I am leaving! Am I making myself clear?"

Surprised by the force of her reaction, he said he’d honor her request. Although he still hoped she’d change her mind and share her experiences with the group, Joel was no longer expecting it. With approximately 20 participants, it was a good group except for two women in back who “gabbed constantly.” Others were forced to turn around and ask them to be quiet. The women would stop for a few seconds and then were right back at it. Sometimes, when other people were sharing sad, personal experiences, they would be laughing at some humorous story they had shared with each other, oblivious to surrounding happenings, recalls Joel.
On the third day of the clinic it happened. The two ladies in the back were talking away as usual when a young lady asked if she could speak to the group first because she had to leave. The two in the back continued their private conversation as if she wasn’t there. The young woman said, "I can't stay, I had a horrible tragedy in my family today, my brother was killed in an accident. I wasn't even supposed to come tonight; I am supposed to be helping my family making funeral arrangements. But I knew I had to stop by if I was going to continue to not smoke." She’d remained nicotine-free for two days and not smoking was obviously important. Joel recalls that the group “felt terrible, but were so proud of her, it made what happened in their day seem so trivial. All except the two ladies in the back of the room. They actually heard none of what was happening,” writes Joel. “When the young woman was telling how close she and her brother were, the two gossips actually broke out laughing. They weren't laughing at the story, they were laughing at something totally different not even aware of what was being discussed in the room.” The young lady excused herself to return to her family, said she’d keep in touch and thanked the group for their support.
A few minutes later Joel was relating a story to the group when all of a sudden the lady who had requested anonymity interrupted him. "Excuse me Joel," she said loudly. "I wasn't going to say anything this whole program. The first day I told Joel not to call on me. I told him I would walk out if I had to talk. I told him I would leave if he tried to make me talk. I didn't want to burden anyone else with my problems. But today I feel I cannot keep quiet any longer. I must tell my story." The room went quiet.

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